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Check Out a News Spot on a Recent LA Project:
Problem
A large California city requested that we examine the feasibility of centralizing the billings and collections activities among 18 city departments.
Results
IntelliBridge Partners identified over $250 million in potential revenue capture if it centralized 10 different types of billing and collections activities and outsourced others.
Solution
IntelliBridge Partners developed a 3 year implementation plan that provided the structural framework needed to enhance financial systems, billing and collection performance monitoring, and re-alignment of department staff.
Large California County Case Study:
Problem
A large California county requested that we examine the operational efficiency of one of their major service providers for future decision-making on contract renewals.
Solution
IntelliBridge Partners identified $400,000 in billing errors due to incorrect configuration of the vendor’s billing system.
Results
IntelliBridge Partners recommended the county develop a system whereby the service provider would refund the money over time and suggested solutions to correct the technical problem to prevent re-occurrence of the problem.
